Case Study



Loft47 Bistro location created a seasonal nature to the business and led to staff retention issues, ultimately affecting the restaurant’s ability to execute their menus consistently.


Loft47 Bistro ownership sought Synergy to complete an operations
assessment of Loft47’s dining and catering facilities and help leadership understand how to create standardized systems that would allow more consistent execution. Upon completion of this assessment, a strategic planning session addressed issues uncovered during the assessment. A second scope of work allowed Synergy to redevelop the menu and elevate every offering to meet guest expectations. Synergy has helped stabilize operations and establish standard operating procedures to help Loft47 Bistro grow its business strategically.


Customer retention and loyalty increased with adjustments made.
Ownership was able to re-invent themselves and change the name for more visibility.